Privacy Policy

Encephlian is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your data for clinics and users in Hyderabad, India and beyond.

1. Data Collection: We collect only the data necessary to provide our healthcare SaaS services, including user account details, patient records (as entered by you), and token transactions.
2. Data Usage: Data is used solely for delivering platform features, analytics, and compliance with Indian healthcare and IT laws. We do not sell or share your data with third parties except for payment processing (e.g., Razorpay) or when required by law.
3. Security: All data is encrypted at rest and in transit. Access is restricted to authorized personnel only. We follow best practices for healthcare data security in India.
4. Patient Confidentiality: Patient information is treated as highly confidential and is only accessible to authorized clinic users. You are responsible for maintaining patient privacy in accordance with Indian regulations.
5. Payment Information: Token purchases are processed through secure gateways. We do not store your credit card or banking information.
6. Data Retention & Deletion: You may request deletion of your account and associated data at any time by contacting support. Data may be retained as required by law or for compliance purposes.
7. Children's Privacy: The platform is not intended for use by children under 18. No data is knowingly collected from minors.
8. Policy Updates: This policy may be updated from time to time. Continued use of the platform indicates acceptance of the latest policy.

For questions, support, or to exercise your data rights, please visit our Support section.