Find all key support and compliance information for Encephlian below. For any questions, please email info@encephlian.cloud.
All token purchases on Encephlian are final. Refunds will only be issued in the event of technical errors or unauthorized transactions, subject to review and verification by our support team. To request a refund, contact us within 7 days of the transaction with proof of purchase and details of the issue. Refunds are processed to the original payment method within 7 business days after approval.
For any questions, support, refund requests, or feedback, please reach out to our team:
We aim to respond to all inquiries within 2 business days.